The year 2020 saw the dawn of a new technological revolution. The digital ecosystem was a game changer.
It didn’t just transform the seemingly minor things, it also changed the way we perceive technology and its role.
Global businesses invest in innovation, risk aversions and innovation – 2021 can also be considered a year that will see an increase in disruptive technologies.
This section focuses on the emerging technologies and trends which will determine the future.
Contactless transactions:Contactless payments are one of the key trends emerging from this coronavirus outbreak. Customers can use their debit or card with RFID technology or chip cards to pay.
Phygital stores –Phygital can sound fancy but it’s a combination between online and physical stores. There were lockdowns in retail stores that caused disruptions. It was essential to create a concept that doesn’t hamper the business and keeps the customer experience top priority. It created an ecosystem by combining shopping experience and digital technology.
Internet of Behaviour.IoT focuses on safety and health. The use sensors may allow for employees to be able to see if they are washing their hands or wearing masks. This data will help analyze the behavior patterns. These data will then be used to analyse the behavior patterns.
The Future of Blockchain Technology: Accordingly to 2021’s predictions, blockchains can be extended to Omni-experience systems which will reduce transaction costs by up 35 percent. Blockchain services will facilitate greater collaboration between global supply chains, giving customers better experiences.
The focus of HR technology and automation will be on the rise in remote job opportunities. EX (employee experience) will be the future buzzword, mainly because it will highlight the remote employee’s experiences. EX will be the main metric for measuring company success and brand reputation.
Cloud-based technology. A new trend predicted in this context is the distributed clouds, where cloud services are assigned according to the location of their users. This technology has many advantages such as lower latency, lower cost, and physical closeness.